Can I rent a car from Jiffycars?
Yes, if you are 22 years old and hold a valid driving license. You need to furnish an ID proof which should be issued at least one year before the pick-up date.
What documents do I need to furnish?
As per the law of the land, you need to provide a photo copy of the original driving license and a valid proof of address and it can be ONE of the following documents:
- Voters Id
- Aadhaar Card
- Passport
You will need to show an original ID proof at the time of pick-up. This is a part of our double-verification process.
Do I need to pay for fuel?
Yes, since our tariff doesn’t include fuel cost. This needs to be borne by whoever is renting the car. We also expect our customers to return the vehicle with the same level of fuel as the time of pick-up.
Can I drive the self drive car across India?
All our self drive cars can be driven anywhere across India. However, the inter-state road taxes and road tolls should be paid by the customer while crossing the border of each state.
Will I be charged for over-speeding?
The customer is entitled to drive the rented car up to 120 Kms/hr. Any speeding over 120 Kms/hr will be charged Rs. 1,000. (Refer Schedule of Charges to understand more).
Can I drop the self drive car at a different location?
No, you will be required to drop the car at the location you picked it up from.
Do I get emergency assistance at the time of an unexpected incident like an accident?
Yes, your safety is our main priority. You may call us on +91 85480 01000 for any kind of assistance during any unforeseen event.
Can I travel with my pet in the car?
You may travel with your furry friend at an additional cost of Rs. 1,500 per trip. Additional charges may apply if the car interiors are damaged or returned in a dirty condition. (Refer Schedule of Charges to understand more).
Can I extend my booking?
You may extend your booking by calling our customer care
- Informed Extension before 24 hours will be charged at Actuals with 20% surcharge
- Uninformed Extension will be charged at Actuals with 75% surcharge
- Informed Extension before the start of the Journey will be charged at Actuals. Extension subject to Car availability
A payment link will be shared with the customer for further booking extension payment.
What if I return the car late?
We do give our customers 1 hour as buffer time to return the self drive car at the end of the reservation period. One Hour Buffer time is applicable only for cars dropped by Customer. Any subsequent hours of delay will be charged at actuals with 50% surcharge
What is the maximum liability if I damage the car?
The maximum liability for damages will be up to the total Security Deposit paid by the customer. However, it is subject to the terms and conditions mentioned in the Terms of Use document.
For any further questions/enquiries, please write to us at care@jiffycars.in or you may reach us at +91 85480 01000.
Do JiffyCars come with Unlimited Kilometres driving option?
Yes, for all cities except Cochin.