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Cancellation Policy

If cancelled before 24 Hours: 20% of the trip cost will be charged for daily as well as hourly rentals.

If cancelled under 24 Hours of Pick-up: 50% of the total trip cost will be charged and NO REFUND will be given for hourly booking reservation.

No-Show at the time of pick-up: No refund will be initiated until the user cancels the booking

If cancelled after the Vehicle has been picked up: No refund will be processed.


Refund Policy

The refund amount after cancellation fee will be credited back to the User’s bank account in 7 working days. However the user needs to contact his/her banker to check on status as the refund reflection is subject to Card-issuing Bank’s internal terms and conditions.

Caution Deposit will be credited back into user’s bank account in 7 working days. However the user needs to contact his/her banker to check on status as the refund reflection is subject to Card issuing Bank’s internal terms and conditions.

It is the responsibility of the user to verify his/her bank account for refund

Any issues arising out of refund process should be mailed to care@jiffycars.in.


Booking Extension Policy

Extension of Booking can be done by calling us on +919902733900 or mailing us at care@jiffycars.in.

Extension-during the trip / under 24hrs before the trip: There will be 20% surge charge along with rental charge of the car for the duration of extension. 20% of the surge charge will be calculated on per day bases.

Extension before the trip (Before 24 hours): Extension of booking can be done subject to availability of cars. No extension fee is applied. Extension Rental charges should be paid in advance to confirm the booking extension.


Rescheduling Policy

Rescheduling of booking is not possible in current website. The user should cancel the current booking by calling +919902733900 or mailing us at care@jiffycars.in. Cancellation charge may apply. The user should make a new booking to reschedule the booking.

The Jiffy Advantage

DOOR-STEP DELIVERY

UNLIMITED KMS DRIVE*

How It Works

BOOK JIFFYCARS VIA PHONE OR WEBSITE

BOOK VIA PHONE CALL OR WEBSITE

PICK UP JIFFYCARS OR GET IT DELIVERED

PICK UP OUR SELF DRIVE CAR OR GET IT DELIVERED AT YOUR LOCATION*


AIRPORT CAR DELIVERY AVAILABLE

WE DELIVER SELF DRIVE CARS AT AIRPORT*

RETURN JIFFYCAR TO OUR EXECUTIVE

RETURN THE SELF DRIVE CAR TO OUR EXECUTIVE & SIGN OFF

User Policy

Definition of User

“User” shall mean any person who has agreed to become a registered member of Jiffycars.in by providing personal information such as Name, Mobile, E-mail, Copy of driving license and ID proof

Eligibility

The user of Jiffycars should be 22+ years of Age to use the car rental service

The user should have valid National or International Driving permit and should also hold Identification card issued by government body. (Adhaar Card/ Voters ID/ Passport)

User of our self drive car should also hold credit/debit card for making payment online. No cash transactions are allowed

User Responsibility

The terms and conditions prescribed below are enforced by the vendors who have listed their vehicles in accordance to Rent a Cab Scheme of Motor Vehicle Act,1989. The User should follow ensure the following terms and conditions are followed while hiring the car from Jiffycars.

  1. The self drive car should be used by a registered member of Jiffycars and should be the same person who have made Reservation in Jiffycars portal
  2. The User should not sub-let / sub-lease the self drive car or its use to any other person whomsoever
  3. The User is not allowed to take the self drive car outside India
  4. The User is the solo custodian of the self drive car during the reservation duration of the vehicle
  5. The User will be held complete responsiblity of any damages / loses which occur during the time of reservation
  6. The User shall be solely responsible for payment of any and all toll or other road/parking charges/inter-state taxes /permits charges as applicable during the Hire period
  7. The User shoud drive strictly in accordance with the procedure prescribed by the manufacture of the vehicle in the manufacturer’s manual supplied along with the vehicle and also strictly in accordance with applicable law of the land
  8. The User Shall return the vehicle, to the agreed return location and on the date and time of specified in the Reservation sheet, unless the user requests and Jiffycar agrees to an extension
  9. During an unfortunate event such as accidents , the user should inform Jiffycars through Helpline line provided in its website (Helpline Number : +91 85480 01000)
  10. The User should follow all the compliances mentioned in Schedule of Charges
  11. The User should pay all charges such as towing charges,impounding charges,toll charges,parking ticket charges during the Rental period
  12. The User is not permitted to use / drive the rented car:
    • To carry number of persons (excluding the driver) exceeding the permissible number specified in MVT Law
    • For illegal or unlawful activity or purpose
    • In any motor events / Rally / Convoy
    • For Speed Test / Driving Test & Learning
    • Beyond the Speed limit of 120 Km/hr
    • Under the influence of alcohol /recreational drugs
    • If the User is having any diablity which may cause his/her driving ablity or which is likely to cause a source of Danger
    • For Travel outside the boundaries of Republic of India
    • For Travel in regions which are affected by natural calamities / Terrorist active zones
    • For Travel in regions prohibited by law
    • Abandon the Vehicle after an accident

24/7 Support


Contact Details

Jiffy Cars
222, Nurturelabz,
Indiranagar Double Road,

Domlur 2nd Stage, Indiranagar,
Bangalore
- 560071

Helpline: +91 85480 01000




Frequently Asked Questions



Can I rent a car from Jiffycars?

Yes, if you are 22 years old and hold a valid driving license. You need to furnish an ID proof which should be issued at least one year before the pick-up date.

What documents do I need to furnish?

As per the law of the land, you need to provide a photo copy of the original driving license and a valid proof of address and it can be ONE of the following documents:

  • Voters Id
  • Aadhaar Card
  • Passport

You will need to show an original ID proof at the time of pick-up. This is a part of our double-verification process.

Do I need to pay for fuel?

Yes, since our tariff doesn’t include fuel cost. This needs to be borne by whoever is renting the car. We also expect our customers to return the vehicle with the same level of fuel as the time of pick-up.

Can I drive the self drive car across India?

All our self drive cars can be driven anywhere across India. However, the inter-state road taxes and road tolls should be paid by the customer while crossing the border of each state.

Will I be charged for over-speeding?

The customer is entitled to drive the rented car up to 120 Kms/hr. Any speeding over 120 Kms/hr will be charged Rs. 1,000. (Refer Schedule of Charges to understand more).

Can I drop the self drive car at a different location?

No, you will be required to drop the car at the location you picked it up from.

Do I get emergency assistance at the time of an unexpected incident like an accident?

Yes, your safety is our main priority. You may call us on +91 85480 01000 for any kind of assistance during any unforeseen event.

Can I travel with my pet in the car?

You may travel with your furry friend at an additional cost of Rs. 1,500 per trip. Additional charges may apply if the car interiors are damaged or returned in a dirty condition. (Refer Schedule of Charges to understand more).

Can I extend my booking?

You may extend your booking by calling our customer care

  • Informed Extension before 24 hours will be charged at Actuals with 20% surcharge
  • Uninformed Extension will be charged at Actuals with 75% surcharge
  • Informed Extension before the start of the Journey will be charged at Actuals. Extension subject to Car availability

A payment link will be shared with the customer for further booking extension payment.

What if I return the car late?

We do give our customers 1 hour as buffer time to return the self drive car at the end of the reservation period. One Hour Buffer time is applicable only for cars dropped by Customer. Any subsequent hours of delay will be charged at actuals with 50% surcharge

What is the maximum liability if I damage the car?

The maximum liability for damages will be up to the total Security Deposit paid by the customer. However, it is subject to the terms and conditions mentioned in the Terms of Use document.

For any further questions/enquiries, please write to us at care@jiffycars.in or you may reach us at +91 85480 01000.

Do JiffyCars come with Unlimited Kilometres driving option?

Yes, for all cities except Cochin. For Cochin, Unlimited Kilometres drive is available for bookings over 48 hours.

Self Drive Car Rental Bangalore

Renting a Self Drive car for your commute is Bangalore is an ideal solution than owning a vehicle. Due to Bangalore’s legendary road congestion problems, commuting to the office is more of a pain than pleasure, and all the more it takes out your early morning productivity time by spending more time behind the Wheel. The city punishes you for owning a car; hence it is advised to take urban mobility facilities such as ride shares, Taxies or Bangalore Metro Service for a comfortable trip in Bangalore.

What is a self drive car rental?

In India, self drive car rental is a "rent a car" or "hire a car" service without a driver (Chauffeur). The phrase "Self-drive cars" is not considered as autonomous or driver-less cars.

Things to Note While Renting a car in Bangalore

Renting a self-drive car in Bangalore can be a complicated process as there are multiple car rental service providers. The self drive car market is flooded with numerous schemes such as hiring a car with limited as well as unlimited Kilometers drive options.
Customers who are planning to take a car rental in Bangalore should assess their usage before choosing a car rental option. If one is preparing for a short self drive trip, then it is always better to take a car with limited kilometer package whereas one should choose unlimited kilometer package if you are planning for a long self drive trip.
One should also evaluate with or without fuel schemes too while renting a self drive car as some car rental service providers don't provide fuel. Under with-out fuel scheme, the user of the self drive car should return the vehicle with the same level of fuel as when it was during the start of your car rental duration.
Attention: Some Self drive car rentals in Bangalore advertise their service by claiming car rentals with free fuel; however their Self Drive Car Rental Charges come with fuel cost included in it.

Why Jiffycars?

When it comes to renting a self drive car in Bangalore, There are so many options to choose from. The following are the reasons why you should rent a self drive car from Jiffycars in Bangalore
1. No Hidden Charges – We provide self drive cars with no hidden terms and conditions. Our transparent self drive tariff is competitive for those who would love to drive for a long duration
2. No Excess Kilometer Charges – JiffyCars comes unlimited drive advantage so that you don't have to look into your odometer to see whether you have crossed the limited
3. Door Step Delivery – Self Drive Car delivery at your doorstep within Bangalore city limits
4. Self Drive Cars at Bangalore Airport – We provide Self Drive Cars at Bangalore Airport

How to Book Self Drive Car

One can book a self drive car for rent from Jiffycars by doing the following steps.
1. Select the location and the date & time of your car rental duration in the "date and time" selection box and click "Search Cars."
2. The car rental website will show you the list of cars available for the selected duration along with their car rental charges mentioned next to each car
3. Select the car from the list by clicking the car image to know more about the car rental cost. You may select the desired location from which you would like to pick-up the vehicle else select "Mention Location" and type in the location of delivery
4. Log-in or register with us if you are a new customer
5. Once registered, you will see a final summary of your car reservation. Please accept the Terms of Use statement before clicking "Confirm Booking."
6. The website will take you to the Payments page and Click "Make Payment" icon to make payment for a car reservation. The website will take you to SSL certified payment gateway system to process the payment
7. After making the transaction, you will receive a booking confirmation mail from Jiffycars with-in 5mins.
8. We request our customers to share their id proof & driving license soft copy to care@jiffycars.in for validation and fast hand over of the car.
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